Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information to process your order and to provide you with the best possible service. We collect the following information from your order: Your name and address, phone number, e-mail address, credit card details and order history. If you consent by registration we collect the information you opt to enter. We do not collect other sensitive information about you.

You can check the information we hold about you by visiting "my account" on the website where you can delete or correct your details.

We will not use our database to e-mail you or send you mail in the future once your order has been processed unless you have consented by indicating this consent in your registration. You can indicate this consent by registering your details and the level of service you wish, or by checking the registration box on the login screen. When you register you will allocate a password and can alter your registration details or delete them by accessing "your details" on the home page. If you forget your password you can request that it be sent to the registered email address.

Your personal information may be disclosed to third parties who will help process your order. Selfridges requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your personal information for mailing or marketing purposes to any company outside of Selfridges. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information, we are entitled do so.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We will hold your personal information securely in accordance with our data security policy and the law.

If you have any questions regarding the Selfridges website please contact:

Selfridges Retail Limited
Company registration number: 97117
Registered office address: 400 Oxford Street London W1A 1AB

Email: connect@selfridges.co.uk
Telephone: 0800 123 400
www.selfridges.com