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Delivery Details

STANDARD DELIVERY
Parcels are delivered three to five working days after ordering

DELIVERY CHARGES
Hamper         Delivery Charge
£70            £7.50
£100            £7.50
£150            £8.50
£200            £8.50
£250            £10.00
£350            £15.00
£500            £20.00
£1000            £30.00

Gift boxes        £4.95
4x wines        £7.50
6x wines        £8.00

EXPRESS DELIVERY
For next day/named day delivery we will add £2 to the delivery charge shown with each item. The cut off time for orders requiring next day delivery is 1pm.

CHRISTMAS DELIVERY
Any orders received from 5 December to 22 December without a specified date will be delivered in time for Christmas between 6 and 23 December.

We are able to offer a next/named day delivery service (subject to a surcharge of £2 per parcel) for parcels delivered up to and including Friday 17 December, if ordered by 1pm on Thursday 16 December. We are unable to deliver at weekends or on Bank Holidays. The last date for guaranteed Christmas delivery is 1pm on 23 December within the UK.

OUT OF AREA DELIVERIES
There is no surcharge for delivery to the Scottish Highlands but next or named day service is unavailable in these areas.

Delivery to the Isle of Wight (postcode PO30 and upwards) and Isles of Scilly postcode TR21-25 will incur a surcharge of £5 per parcel.

Delivery to Northern Ireland, the Isle of Man and Scottish Islands will incur a surcharge of £10 per parcel - as a guide these include the following postcodes: BT, HS, KA27-28, PA41-88, PH42-44, IV40-56, KW15-17, IM and ZE. 

Delivery to the Channel Islands will incur a surcharge of £15. For deliveries outside the United Kingdom (including the Channel Islands) please phone our sales office on:  0800 138 8141. If calling from outside the UK: +44 (0) 1747 850934.

EFFICIENT DELIVERY
Accurate delivery address details, including postcode and recipient telephone number, are essential for efficient delivery.

INSURANCE
All consignments are fully insured. Claims for breakages or other damages should be made on 0800 138 8141 within 48 hours of receipt. Claims for lost parcels must  be made by Friday 28 January 2011.