Delivery Details
EXPRESS DELIVERY
For a next day/named day delivery please add £2 to the delivery charge shown with each item. The cutoff time for orders requiring next day delivery is midday.
CHRISTMAS DELIVERY
Standard delivery order received between December 3rd and December 19th inclusive will be delivered in time for Christmas. Orders placed after the 19th and up to noon on 22nd Dec will be delivered in time for Christmas - No named delivery is available, only one delivery attempt can be made between 22 Dec - 24th Dec.
We are able to offer a next/named day delivery service (subject to a surcharge of £2 per parcel) for parcels delivered up to and including 19th December, if ordered by 12 noon on Thursday 18th December. We are unable to deliver at week-ends or on Bank Holidays.
OUT OF AREA DELIVERIES
There is no surcharge for delivery to the Scottish Highlands but next or named day service is unavailable in these areas. Delivery to the Isle Of Wight (Postcode PO30 and upwards) and Isles of Scilly ( postcode TR21-25) will incur a surcharge of £5 per hamper. Delivery to Northern Ireland, The Isle Of Man and Scottish Islands will incur a surcharge of £10 per parcel - as a guide these include the following postcodes BT, HS, KA27-28, PA41-88, PH42-44, IV40-56, KW15-17, IM and ZE. Delivery to the Channel Islands (post codes JE & GU) will incur a surcharge of £15.
EFFICIENT DELIVERY
Accurate delivery address details, including postcode and recipient telephone number, are essential for efficient delivery.
INSURANCE
All consignments are fully insured. Claims for breakages or other damages should be made on 0800 138 8141 within 48 hours of receipt. Claims for lost parcels must be made by Friday 30
th January 2009.
For deliveries outside the United Kingdom (including the Channel Islands) please phone our sales office on: 0800 138 8141